FAQ

  • What’s included in the online courses?

    High-quality videos, downloadable exercise files and Instructor's Notes (used to quickly recall what's covered in the videos without have to watch them over again), quizzes and certificate of completion!

  • Can I preview or audit a course?

    Yes! Go to any course page and you'll find a free sample video to preview for that course. Note that only enrolled students have access to all content, including downloadable exercise files, quizzes, Instructor's Notes, discussion boards and a certificate of completion.

  • What's subscription?

    Access to ALL courses and materials including: videos, exercise files, Instructor Notes, discussion boards, quizzes and a certificate of completion. Subscription can be monthly, or discounted for yearly.

  • How and when can I cancel the subscription?

    You can cancel your subscription at any time, and you won't be billed again on the next month's billing cycle from then on (you will still have access until that next month's billing cycle). To do so please follow these steps: 1) Click on your name or picture in the top right of the webpage>My Account. 2) Select Billing Tab. 3) From here you can: view/update a saved credit card, or view/cancel your subscription.

  • Are there any requirements or prerequisites for your courses?

    Every course offered has a Level 1 for beginners and requires no prior knowledge or experience. Each Level 1 is followed by a Level 2 for intermediate users and most will also include a Level 3 for advanced users. You're welcome to skip levels and try any, but we recommend that they be done in sequence.

  • Can I take your courses on a Mac (vs. PC)?

    While Mac users are certainly welcome to join, it’s important to note that what you see on your screen may be considerably different from what is being shown on the PC version of Office. If you’re unsure if a course is right for you, feel free to contact us for more information.

  • Do you offer group, team or company discounts?

    Yes! Please contact us and let us know how many and which courses to include.

  • Do you have an affiliate program?

    Yes! It's simple and easy to do. Please contact us and let us know if you'd like to be an affiliate.